Call us: +44 1632 96099

FAQs

FAQs
 

How do I get a quote?

Contact us: fill in the online enquiry form and we will contact you to discuss the exact requirements of your job so that you can be assured there are no hidden costs in the quote that we provide.

How do I place an order?

Upon receipt of a verbal or written (including email) acceptance of our quote we will generate a Keychange Job Order form for your review and signature. Once a Keychange Job Order has been confirmed and accepted by both parties, the job will be processed and charged for.  

Help! Are you able to take 'last minute' requests?

Yes! Please see our Services & rates page for fast turnaround costs.

What audio file formats do you accept?

WAV / MP3 / Windows Media Audio   

How do I send files securely?

Via Dropbox. Contact us for more information.

What are your payment options?

BACS or PayPal

What are your payment terms?

14 days from the date of our invoice.

What are your terms & conditions? 

You can find our full terms & conditions here
Share by: